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About Us

Thank you for your interest in Evolution PBX and Intuitive Voice Technology. Our company was founded on simple principles, to create an easy to use PBX that delivers robust features, at the best possible price. We believe that you will find us different than most other communications companies. We strive to provide you unparalleled service and support to the most vital need in your business today, your communications structure. You are about to experience the next evolution in telecommunications and Evolution PBX is poised to take advantage of this industry paradigm.

I understand that purchasing a phone system can be a difficult journey and that there are a myriad of options for you to choose. We're here to help. It is a great honor to have the opportunity to work with you. I invite you to contact me directly should you ever have any questions or concerns at chris@intuitivevoice.com. I would like to thank you again for considering Intuitive Voice Technology and award winning Evolution PBX.

Have a wonderful day!

Sincerely,

Chris Jones
President & CEO

Contact Info

Phone:

Standard Support
Monday - Friday 9:00 AM to 6:00 PM CST

Critical Outage Support:
24 HR 7 Day a Week

Local/VoIP: 602-249-5750
Toll-Free: 888-587-5750

Email:

Support Inquiries
support@intuitivevoice.com

Sales Inquiries
pbxsales@intuitivevoice.com

Knowledge Base:

Check the knowledge base to see for known issues and workarounds.
Evolution PBX Knowledge Base

Address

Corporate Office
3223 Boulder Court
Dexter, MI 48130

Company Executive

Chris Jones
President and CEO

IVT's founder and CEO Chris Jones has a rich computer telephony background. He previously was a lead engineer for the elite "Advanced Voice Systems" group of MCI. There he helped engineer countless innovations that helped shape the VoIP revolution of today. His expertise is not limited to carrier grade networks. He has provided solutions or support to nearly half of the fortune 100 companies over the last ten years. He has been trained by some of the finest engineers in the industry and has contributed to major projects by Nortel, Genesys and many others. He founded IVT as an outlet to evangelize the proven process and methodology that he has found to work for many other companies.

“Evolution PBX has enabled us to seamlessly integrate all of our schools' communications. Saving us thousands on our phone bills.”

Wayne Caudle, Boaz City Schools

Contact Information

Corporate Office

3223 Boulder Court • Dexter, MI 48130

Phone:

Monday - Friday 7:00 AM to 7:00 PM CST (Standard Support)
24 HR 7 Day a Week (Critical Outage Support)

Local/VoIP: 602-249-5750
Toll-Free: 888-587-5750

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What is a PBX?

The term PBX spawns from the original term PABX, which is an acronym for Private Automatic Branch Exchange. Essentially a PBX is a private telephony switch that is used for its internal employees to communicate both between themselves and the outside world. The purpose of a PBX was to allow a company to have more phones than physical phone lines and reduce toll costs of dialing between employees. Over time, the PBX has grown to incorporate all sorts of advanced features such as voicemail, Find Me Follow Me, Fax to Email, unified messaging, auto attendant (IVR), automatic call distribution (ACD), call queuing, remote office support, remote phones, softphones, CTI (integration with the PC), and more. With the advent of IP, the acronym PBX morphed into its latest incarnation, the IP PBX. An IP PBX is a PBX that supports packet-based transport protocols - commonly referred to as "VoIP". The most popular current protocol is SIP, which stands for "Session Initiation Protocol".

How do IP PBX phone systems save your business money?

An IP PBX allows a company to not only have phones in the office, but anywhere on the globe with an internet connection. This can drastically reduce a companies phone bills. Additionally open standard phones allow a company to retain the investment of their phones for many years in the future. Evolution PBX is packed with features that will make your company more efficient and more effective at communicating with your customers.

What is Asterisk open source software?

Asterisk is an open source communications engine that transforms commodity computers into powerful communications servers. Asterisk powers communications applications like IP PBXs and VoIP gateways. Because Evolution is built on Asterisk your PBX essentially is future proof. Thousands of programmers and companies actively contribute to the Asterisk code base insuring that it will always be a cutting edge phone system. Asterisk is unique in that it is interoperable with a huge number of devices and numerous protocols, including SIP, T1, E1, ISDN, PRI, FXO, and FXS.

If Asterisk is Open Source why does Evolution cost money?

Evolution is a front end GUI and back end configuration engine to make Asterisk easy to use. Additionally Evolution creates new features that are not available without massive programming efforts. Asterisk alone requires a very technical person versed in Linux, phone systems, and many other programming languages. Even with these skills to build the features packed in to Evolution would take a team of programmers tens of thousands of hours. Additionally our software has been out since 2005 and installed over 7000 times making it a very highly tested robust platform to place your companies most precious asset, your customers.

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